UAE Bank, One of the largest banks in the United Arab Emirates has turned to Emerico to revolutionise its customer service landscape.
Bank has chosen Emerico’s X-series Virtual Teller Machine (VTM) and the Alexis Digital Transformation platform as part of its digital transformation strategy. The X-series virtual tellers are enabling the bank to extend their service offering with seamless automated and interactive customer service in branches across the Gulf.
For further reading on Emerico’s X-series , click here >
Emerico is the leading technology company that translates business needs into practical IT solutions. As a full-fledged service provider, we provide services from the initial concept definition to production and delivery.
Using our proprietary software, alexis together with our state-of-the-art hardware, our smart solutions are designed to maximize efficiency in order to increase competitive edge whilst being cost effective. We strive to provide efficient solutions for all key touch points to create the ultimate customer experience.
Our customers believed in us and take a look at what they have to say about their experiences.
Bank Islam have deployed Emerico V3 mobility devices to effectively deliver mobile onboarding (MOB) to their customers at their branches and in remote locations. Termed “door-step engagement”, the devices have been particularly effective to meet Covid-19 guidelines on customer engagement.
Services offered through the mobility devices include expediting the existing account opening process and enabling on-the-spot account number and debit card issuance, as well as eliminating the need to have customers visit the nearest physical branch for the verification process.
For further reading on Bank Islam utilising the Emerico V3 series, click here >
ADCB (uBank) – Fujitsu has announced its implementation of smart banking kiosks at the newly opened digital banking centre in Abu Dhabi.
Fujitsu partnered with International-based banking and retail technology specialist Emerico to deliver the virtual teller machines to bring convenience and flexibility to banking customers.
The smart kiosks are part of the uBank experience launched by Abu Dhabi Commercial Bank (ADCB).
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Reach out and extend your network. Maybank goes beyond borders and connects with their customers no matter their distance.
By TEOH PEI YING KUALA PILAH: Bank Rakyat today officially launched its agent banking initiatives known as Rakyat Care to increase access to quality and efficient banking services to all segments of society, particularly in rural areas.
Fujitsu partnered with International-based banking and retail technology specialist Emerico to deliver the virtual teller machines to bring convenience and flexibility to banking customers.
The ceremony was launched by Domestic Trade, Cooperatives and Consumerism Minister Datuk Seri Hasan Malek. Hasan in his speech said Rakyat Care would provide residents of Kuala Pilah, especially the Bank Rakyat customers, with the facilities to conduct deposits, cash withdrawals, money transfers, payment of utility and payment of financing transactions. “While to those who are not Bank Rakyat customers, they are still able to conduct deposit and payment of utility. With Rakyat Care, the particular cooperative will gain side income through an increase in their customers as well as gain commission as an agent bank.”
Find out how the Mobile Agent Banking works >>>
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