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Emerico’s investing in digital transformation

Emerico’s mission is to drive advanced connectivity and engagement between businesses and customers using innovative digital transformation technologies and seamless customer experience management solutions.

We are committed to innovation and smart solutions, with AI at the core, that always maximize the business value for our client partners. For anyone who is considering investing in digital transformation Emerico’s comprehensive AI-driven solutions should be considered.

AI Smart Solutions

Our Aims

Connect

Connect

when and where your customers need

Engage

Engage

 

effectively through smart digital solutions and innovative technology platforms

Interact

Interact

 

without barriers, create connectivity bridges to business opportunities

Emerico’s Market Opportunity

The world is getting smaller and becoming ever more digital. The Covid-19 pandemic further accelerated this shift towards a digital world. However, consumers are still looking for quality engagement, when, where and how it suits them – both digitally and in person.

Whether customers are at home or in the branch you must be able to engage effectively as a consumer-facing organization to remain competitive.

Customer Experience Management Technology Investment Opportunities

Our core markets include banking, insurance, telecommunications, government, retail and hospitality, plus aviation – all of which are striving for greater customer engagement in an ever more distributed environment.

Emerico is looking for further investors to help drive business progression, enabling us to collect market share swiftly and effectively.

 

Register your interest to learn more about Emerico

     

    Innovative Future Vision

    Emerico is investing in digital transformation and creates seamless customer experience management solutions that are constantly being evolved to deliver greater results.

    Our commitment to research and development extends right across our software and technology platforms, highlighted through our multiple patents and international awards.

    A key reason our solutions are ever-evolving is the use of AI within our software which has been fully embraced by our R&D team and provides intelligent learning and feedback to our solutions.

    Embracing new innovation ensures we are at the forefront as we progress into the future.

    Certification

    PA-DSS Validated v3.2

    PA-DSS
    Validated v3.2

    (17-02.01133.001)

    UKAS ISO 9001 2015

    UKAS ISO
    9001 2015

    (MY 17/02512)

    Patents

    Emerico Patents

    MyIPO
    (Malaysia)

    Emerico Patents

    DPMA
    (Germany)

    Emerico Patents

    JPO
    (Japan)

    Emerico Patents

    IPOPHIL
    (Philippines)

    Emerico Patents

    DIP
    (Thailand)

    Emerico Patents

    IPOS
    (Singapore)

    Emerico Patents

    CNIPA
    (People’s Republic
    of China)

    Emerico Patents

    KIPO
    (Republic of Korea)

    Technical Leadership Experience

    The Emerico leadership team is formed of a group of immensely experienced people with the commercial and technical history to understand what creates business success.

    Driving innovation is at the core of the business and enabling that innovation to engage with the target audience is a focus element that is fully understood.

    The team has extensive global technical knowledge – and Emerico has the opportunity to capitalize and offers key technology investment opportunities.

    Azlan Ashari

    Azlan Ashari
    CEO

    Lokman Hakim

    Lokman Hakim
    Technical Service Lead

    Eric See

    Eric See
    Software Lead

    Abishek Pandiarajan

    Abishek Pandiarajan
    Solution Lead

    Louis Kok

    Louis Kok
    Technical Lead

    Ayman El Sofy

    Ayman El Sofy
    Mobile & AI Lead

    Oluseye Michael

    Oluseye Michael
    AR/VR Lead

    Ardjoon Nagesh

    Ardjoon Nagesh
    AI & Robotic Lead

    Sustainable Values and Objectives

    Emerico solutions enable greater social interaction and engagement.

    Our software ensures users can connect from remote locations however distant or rural. Our robots allow customers greater engagement, and our video conferencing and communications platform allows human contact wherever you are. Our service agent tools bring communities closer to the skills and resources they need. These are all scenarios we are proud of and are continuing to embrace in our future innovation, alongside human sustainability, wellness, and interaction.

    Sustainability is a big subject. We take sustainability seriously from the perspective of the environment, from the Emerico team’s growth and progression, through to economic sustainability in business development.

    Emerico offers technology investment opportunities where you can be part of these sustainable objectives.

    Emerico's Thought Leadership

    Extracting Value From Customer Data

    A wealth of customer information from internal and third-party source could help banks strengthen customer relationships, said Mckinsey.

     
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    Robots and A.I in Banking

    With the introduction of the R35 Self-Service Robot, it is one of Emerico’s most versatile products made to date. Equipped with an ultrasonic sensor on each side for accurate manoeuvrability.

     
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    Banks Need to Transform Their Workforce to Deliver First-Rate Customer Experiences: EY

    Financial institutions that win in the market five years from now will look very different from the organisations we know today, said Ernst & Young.

     
    Read More

    Interested in investing
    in digital transformation with Emerico?

    Contact Us & Find Out More