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Artificial Intelligence – powering advanced connectivity, engagement and interaction

Artificial Intelligence (AI) is an integral part of our software and solutions – speeding up customer interaction and engagement, enabling a better understanding of customer experience, managing stock and ensuring security.

AI Identity Recognition

AI-Powered
Identity Verification

AI Smart Communications

AI-Powered
Smart Communications

AI Object Recognition

AI-Powered
Object Recognition

Smart AI – at the core of Emerico solutions

Smart AI features are central to our mobile and teller solutions and as part of the alexis software platform and S-Series the AI features can be adapted to different hardware, applications, and use cases.

Emerico Smart AI Features:

Facial recognition

Facial recognition

Voice recognition

Voice recognition

Object recognition

Object recognition

AI Chatbot

AI Chatbot and Natural Language Processing (NLP)

AI-powered Identity Verification

AI-powered identity verification lets you verify and authenticate customers in real-time for easy logon, onboarding, and security screening. With biometric authentication, customers and employees no longer need to remember the password for their accounts or ID to access buildings.

Highly personalized services can be provided with frictionless, lightning-fast authentication using facial, voice, behavioural and conversational biometrics.

Face Detection and Facial Recognition

Identify and authenticate users and match faces and ID documents in your database.

Features include:

  • Still picture and live video self-learning AI
  • Detection of 70 facial features
  • Automatic expression recognition (blink, smile)
  • Automated gender and age recognition
  • Face and micro-expressions analysis
  • Thermal imaging to detect body temperature and screen for fever
  • 3D depth perception
  • Forged image detection
  • Anti-spoofing

Voice Verification

Our speaker verification uses either passphrases or free-form voice input.

Voice Identification

Enables you to identify individual speakers within a group, attribute speech to individuals and support
multi-user voice recognition for personalized interactions.

Optical Character Recognition (OCR)

Extract information from uploaded documents, such as passports and ID cards, using OCR.

Improve Security and
Know Your Customers

Identity Verification use cases – Improve security and get to know your customers

01

Secure Access for customers
Let customers open new accounts and access service with secure authentication using facial recognition matched to their ID card or via two-factor authentication on their mobile phone.

02

KYC (Know Your Customer)
Identity verification enables you to collect demographic and foot traffic data, alongside data accessed to help build a picture of your customers for product management and marketing.

03

Security and surveillance
Improve building security, access and COVID safety by verifying visitors and employees using facial recognition and thermal imaging. Check for Person of Interest (POI) alerts and provide secure document verification and transfer.

04

Time and Attendance
Alongside building security, our recognition features enable time and attendance tracking of employees.

AI-powered Smart Communications for improved customer engagement

AI-powered smart communications provide speedy authentication and personalized customer engagement in a range of different communications formats – voice, text, and video – improving accessibility, customer engagement and loyalty.

Enhance your customers’ experience with:

Fast and efficient access to services with Biometric Security:

  • Face Detection and Facial Recognition
  • Voice Verification and Identification

Easy-to-use services via voice activation:

  • Voice-based services
  • Voice-activated transactions

Intelligent 24 x 7 support and assistance with intelligent AI-Powered Chat

  • Guided conversations and support
  • Answers queries using both text and speech
  • Support in over 100 languages across 35+ text and voice channels

Personalized face-to-face communications with video and audio conferencing.

Find out more about our AI-driven smart communications

AI-Powered
Object Recognition

AI-powered Smart S-Series Features

AI is not only powering interaction with people. Emerico’s AI object recognition uses deep learning and machine learning to localize, detect, classify and recognize objects via image and video.

Object identification and recognition are useful in a variety of applications, such as product identification in retail or warehouse environments, and are used in autonomous vehicles, industrial inspection and robotic vision.

Key features:

Neural Depth Sensing

Neural Depth Sensing – Cutting-edge stereo camera technology using neural networks to reproduce human vision – bringing stereo perception to a new level.

Positional Tracking

Positional Tracking – Wide-angle field of view (FOV) with advanced sensor stack and thermal calibration for greatly improved positional tracking accuracy.

Spatial Object Detection

Spatial Object Detection – detect objects within their spatial context and combine with 3D to create next-generation spatial awareness.

Real-time tracking

Real-time tracking – Deep convolutional neural networks (CNN) and GPU’s enhanced computing power are the main drivers behind the great advancement of computer vision-based object detection.

Key use cases for Object Identification and Recognition

01

Customer analysis
With AI-based detection and tracking you can gain a better understanding of customer interactions and experience, optimize store layouts and improve operational efficiency. A popular use case is the detection of queues to reduce waiting time.

02

Stock tracking
Product image recognition and detection technologies can help automate the stock tracking procedure and provide users with more reliable data to improve business processes.

03

Fake Product Detection
Image detection and product recognition help retail businesses authenticate products, identify counterfeits and prevent fraud without the need for additional human resources.

04

Autonomous robot navigation
With object detection, robots can keep a safe distance from pedestrians and obstacles. Robots also depend on object detection to recognize sign boards, no-go areas, target objects and areas, charging stations and more.

05

Security – People detection
Object recognition can also detect people in restricted or dangerous areas, be used for suicide prevention for example, or to automate inspection tasks at remote locations.

Digital transformation

Digital
Transformation

 

Learn about alexis – our Digital Transformation Platform

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Technology solutions

Technology
Solutions

 

Learn about our Advanced Technology Solutions

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Solutions Brochure

Solutions
Brochure

 

Download our latest solutions, technology and software platforms

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