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Smart Customer Experience Interaction

 
 

Extend your customer interaction team effectively with the R35 auto teller machine from Emerico.

 

Greet customers innovatively to enhance your branch transformation process. Connect with the digital native generation and position your business alongside digital innovation. The R35 is a highly customizable intelligent auto teller machine to meet the needs of your business environment.

 

The R35 autonomous teller interacts with your customer giving your branch team a smart and versatile companion that can be called upon at the touch of a button or programmed to cover a particular area of the branch or work completely autonomously.

R Series

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alexis is Emerico’s unique, smart, AI driven digital transformation platform. It is at the heart of everything we do, linking your back-end software with the Emerico Ecosystem of advanced technology and smart software platforms – Learn more about alexis >

 
 

Expanding Branch Transformation Opportunities

With a customizable user interface, an intuitive touch screen allows customers to interact quickly and effectively in obtaining assistance, be able to search for a product, register for a service, contact customer service via video, or pay for a service or product without going to a manned till – the R35 has a host of opportunities for use. It could be that you want to put more focus on a particular area of a branch or store, the R35 can achieve that swiftly by interacting with customers in that specific area.

Equipped with a pin pad, passport scanner, barcode scanner, facial recognition, and fingerprint recognition, the R35 gives you many alternatives for security and initial customer engagement. Once engaged, the customer can utilize the interactive screen, video call capabilities, card payment solutions, card dispenser, cash box, and printing solutions such as receipts, luggage tags, or tickets. The R35 could be utilized across a host of vertical sectors. The R35 autonomous teller machine is a self-reliant and self-charging intelligent addition to you your customer engagement and experience.

 
 
 
 
Adaptive & Customizable

Adaptive & Customizable

Interactive & Simple

Interactive & Simple

Autonomous & Intelligent

Autonomous & Intelligent

Self-reliant & Self-charging

Self-reliant & Self-charging

Live Video Assistant

Live Video Assistant

 

Up to 48 hours standby and 12 hours of continuous use.

Equipped with an internal GPS tracker, call it with a simple push of a button.

 
 
R-Series
Remote Control

Remote Control

 

Call in with the business app

 
Biometric Security

Biometric Security

 

(Facial, Voice & Finger print Recognition)

Intuitive Touchscreen

Intuitive Touchscreen

 

(10.2 to 12.9 inches) for enhanced customer interaction

 
AI Chatbot

AI-Chatbot

 

Available 24/7 in over 100 languages

Live Video Calling

Live Video/Audio Conferencing

 

and remote assistance

 
EMV Payment

EMV Payment

 

and DIP card Reader

 
Printer

Printer

 

(Boarding pass, Luggage Tag & Receipts)

Passport & Barcode Reader

Passport, Barcode & OCR Reader

 

(RFID/NFC, MRZ, 1D, 2D & QR)

Customizable

Customizable

 

to fit your business needs

360 sensory awareness

360° sensory awareness level

 

for precise maneuverability

 

Powerful features you can tailor to your business needs

You can tailor access to the R-Series to specifically meet the needs of your business using powerful artificial intelligence and customizable features.

Artificial intelligence

AI Identity Recognition
AI-Powered
Identity
Verification
AI Smart Communications
AI-Powered
Smart
Communications
AI Object Recognition
AI-Powered
Object
Recognition
Find out more about our AI features

Reports on all Emerico Series performance
Monitor all R-Series performance with easy-to-use dashboard monitoring and customizable reports.

  • Dashboard Monitoring
  • SLA reporting

Mobile Device Onboarding and Management

Monitor, manage and secure your corporate mobile devices or personally-owned mobile devices and tablets running on iOS, Android and Windows.

Emerico’s Mobile Device Management (MDM) makes it easy to manage and onboard employee and customer mobile devices. MDM stores essential information about mobile devices, restrict apps that can be downloaded, locating devices and securing them if lost or stolen.

Mobile Device Management features include:

  • Mobile Onboarding
  • Mobile Sales Force
  • Mobile Device Management
Find out more about our mobile customer experience
Industry News

Industry News

 
 

Learn about Emericos latest news, blogs and industry events.
 

 
 
View Industry News
Case Studies

Case Studies

 
 

Read about some of Emerico's case study projects across the globe.
 

 
 
View our case studies
Solutions Brochure

Solutions Brochure

 
 

Download our latest solutions, technology and software platforms and services brochure.

 
 
Download solutions brochure