Government agencies and the public sector have a significant challenge in effectively communicating and interacting with businesses and individuals within their region and beyond – all with compliance and security. Driving efficiency and reducing costs is a clear focus, at the same time, enabling the right people with the right information and performing the correct transactions timely and in the right order is vital for smooth operations.
We at Emerico offer the latest opportunities within digital transformation alongside innovative technologies to ensure user journeys are streamlined to maximize engagement, when and where it is needed, 24 hours a day, 365 days a year, online, virtually, in-person and physically with intuitive software and technology. Initiate transactions, customer support, onboarding, and more quickly and simply.
Acting as extensions of your team our technology platforms can enhance the branch location through virtual teller machines (R-series) and fixed teller machines (X-series), or enabling your roaming team with mobility devices (V-series). In addition, we at Emerico can help you engage effectively is the development of remote branch-in-a-box solutions – potentially moving your engagement into broader commerce environments. Ultimately making transactions simple to complete cost-effectively.
Our digital platform alexis works seamlessly across our portfolio of software and technology solutions. This enables our solutions to be available to your customers when and where they need a connection. Our customer and agent applications ensure we can authenticate, on-board, make payments, share documents, approve agreements, submit data, and more, 24 hours a day. All digitally driven. All available on demand.
Delivering On-Boarding
We at Emerico has been developing branch and remote branch teller machines for over a decade. We can offer comprehensive branch-in-a-box and virtual teller solutions to help engage with your customers. Our platforms allow you to authenticate and photo (e.g. passports), share and create documents (e.g. driving licenses), print-sign-scan agreements (e.g. tax declarations) and make payments (e.g. parking fines). All with the option of video conferencing communications allowing you to reach greater geographical regions cost-effectively.
Security & Authentication
As part of the government or public sector authority, you will be accountable for the vast amount of private and personal details. In the digital age, this has great value (and therefore risks) and compliance conditions that must be met. Our platforms include significant authentication and security elements including facial recognition and fingerprint recognition, multi-factor authentication, pin/keypad code recognition, barcode scanner, and passport scanner. All can be tailored to your specific needs.
Smart
Communications
Enhance the reach of your customer-facing team and meet more contacts in one day by utilizing our smart communications. Powered by alexis, we enable audio and video conferencing, support customers with intelligent AI-powered chat and enable faster access and security through voice and facial recognition. Available across our portfolio of platforms allowing you to deliver greater communications with your customers. This includes our remote teller machines, mobility devices, virtual teller machines, and mobile applications. Reach a wider regional area more effectively.
Case Studies
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